Privacy Policy Effective Date : 1, July, 2024
Introduction
Thank you for choosing our Water Gauge IoT Device ("Water Gauge"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Water Gauge device and related services.
1. Information We Collect
collect the following types of information when you use the Water Gauge:
- Personal Information: Information that can identify you, such as your name, address, email address, and phone number, when you create an account or contact us for support.
- Device Information: Information about your Water Gauge device, including device ID, firmware version, and sensor data (e.g., water level measurements).
- Usage Data: Information about how you use the Water Gauge, including log data, usage statistics, and communication data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Services: To ensure the Water Gauge operates correctly, to monitor usage, and to provide updates and support.
- To Improve Our Services: To analyze and improve the performance, features, and user experience of the Water Gauge.
- To Communicate with You: To send you updates, notifications, and support messages related to your Water Gauge device.
- For Security and Compliance: To protect our users, prevent fraud, and comply with legal obligations.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: With third-party service providers who perform services on our behalf, such as data storage and processing, customer support, and analytics.
- For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., law enforcement).
- In Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Correction: The right to access and correct your personal information.
- Deletion: The right to request the deletion of your personal information.
- Objection: The right to object to the processing of your personal information.
- Data Portability: The right to request a copy of your personal information in a portable format.
7. Children's Privacy
The Water Gauge is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the Water Gauge after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Synetal Solutions Private Limited
- support@synetalsolutions.com
By using the Water Gauge, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.